Frequently Asked Questions

Find answers to common questions about our banking services, security, and international transfers.

Personal banking customers can enroll by clicking the ‘Sign In’ link in the Online Banking login section of our website. Follow the instructions to register a new account(s) in Online Banking.
Offers credit cards for both consumers and businesses. To apply for a card, simply click on the link below to contact us.
256-bit Secure Sockets Layer (SSL) technology. To access your accounts, you must use a browser that supports a 256-bit encryption. A User ID and Password are required every time you login. Your sign on information is used for accessing your accounts online – never share them with anyone. The computers that run our site are protected by firewalls, which are systems that prevent unauthorized access to our network. They are constantly monitored to prevent security breaches.
Yes. You can transfer to an international bank account using the ‘International Transfer’ function, located within the Fund Transfer menu. To get started, you need to understand that depending on the country and amount some charges may occur.
Payments are typically processed within 1-2 business days but may take longer.
There is a cumulative daily transfer limit of $500,000 to international accounts.
Yes and this can only be arranged upon special request from the customer.

Still have questions?

If you cannot find the answer to your question in our FAQ, you can always contact us. We will answer to you shortly!

Contact Us